Shipping policy
Shipping Origin
Our products are shipped from our fulfillment partners and artisan studios located in the United States and Peru.
Shipping Destinations
We ship to customers within the United States and select international destinations.
Available shipping options, rates, and delivery estimates for international orders are displayed at checkout.
Order Processing Time
Orders are processed within 2–5 business days after payment is confirmed.
Processing times may be longer during holidays or periods of high demand.
Shipping Methods & Carriers
We primarily ship orders using USPS.
Depending on the destination, package size, and product, we may also use UPS, DHL, or FedEx to ensure timely and reliable delivery.
Estimated Delivery Time
After shipment, delivery typically takes 5–10 business days for U.S. orders.
International delivery times may vary depending on destination, carrier, and customs processing.
Shipping Delays
Delivery times are estimates and may be affected by factors outside of our control, including weather conditions, customs inspections, carrier delays, or peak shipping seasons.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Issues & Support
If your order has not arrived within the estimated delivery timeframe, or if you experience any shipping-related issues, please contact us at qoriquna@gmail.com ,and we will be happy to assist you.